1CARES.aisa is a subsidiary of 1CARES.com, a leading European provider of ground transportation services for travel and tourism agencies - members of the Association of European Travel and Tourism Agencies (AETTA), private companies, public organisations and individuals from all over the world. We provide a full range of passenger vehicles with driver. Our vehicles include all types of cars, minivans, vans, coaches and limos. We serve our customers throughout Japan and in particular in Tokyo, Yokohama, Osaka, Sapporo, Kobe, Kyoto, Fukuoka, Nagoya, Hiroshima, Kawasaki, Saitama, Sendai, Kitakyūshū, Naha, Chiba, Setagaya, Niigata, Hamamatsu, Shizuoka, Sakai, Sagamihara, Okayama, Nagano, Amagasaki, Kanazawa, Nagasaki, Himeji, Kumamoto, Kagoshima, Funabashi, Hachiōji, Kawaguchi, Matsuyama, Utsunomiya, Matsudo, Gifu, Nara, Nishinomiya, Kurashiki, Ichikawa, Takatsuki, Katsushika, Yokosuka, Toyama, Iwaki, Takasaki and a number of other areas.
To cover most areas in Japan we have built strong relationships with a select group of trusted partners in each geographical region. This helps us to ensure not only the wide coverage but also the best rates and quality of our service. Our customer satisfaction rate regularly tops the industry rankings at over 97%. We continuously strive to make sure that each customer who tried our service for the first time becomes our regular customer.
Given that we belong in the transportation industry we take it as our corporate responsibility to minimise our environmental footprint. For that matter, we use sate-of-the-art technologies and real time data of the road networks.
Our history goes back to 2005 when members of AETTA got together for the biennial conference in Frankfurt. One of the conference's round tables revealed that most of the members experienced a lack of comprehensive and reliable offer in the vehicle with driver rentals. The following year several strategic members decided to set up a special service charged with providing transport booking services to AETTA's members.
In 2007 we developed an integrated IT platform, which allowed us to efficiently harmonise the diverse interests of carriers with the demand from the AETTA members. Following the internal success of the platform it was decided to open up our reservation system to the outside world, thus, enabling the use of our services to any interested individual or organisation. In 2008 AETTA spun off the service into a separate independent entity which has since succeeded in developing a large network covering 40 countries in Europe.
As of 2013 our network in Europe has expanded to include the countries of the former Soviet Union so that now we are able to cover the entire European continent from Lisbon to the Far East.
In 2015 we expanded to Asia and started offering our services in China, India, Japan and other markets in Asia. Today 1CARES is a successful and growing company aimed at becoming a world-wide leader in car and coach rentals with driver.